# Problem Tracker Support System
**URL:** https://clarionhub.com/c/ide/problem-tracker-support-system/36.md
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## [About the Problem Tracker Support System category](https://clarionhub.com/t/about-the-problem-tracker-support-system-category/1001)
**Author:** [@brahn](https://clarionhub.com/u/brahn)\
**Replies:** 0
How about a place to duplicate/archive PTSS reports? For info on the PTSS see What is the URL for the SoftVelocity PTSS? In the past I have lost reports which would have been handy to have as a reference and sometimes …
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## [What causes an Error 78 and/or sometimes "phantom" records in a browse?](https://clarionhub.com/t/what-causes-an-error-78-and-or-sometimes-phantom-records-in-a-browse/999)
**Author:** [@brahn](https://clarionhub.com/u/brahn)\
**Replies:** 25\
**Last updated:** [November 8, 2022, 8:58pm UTC](https://clarionhub.com/t/what-causes-an-error-78-and-or-sometimes-phantom-records-in-a-browse/999 "2022-11-08T20:58:46Z")
Here is a reproduction of my old PTSS report. @Mark\_Sarson might be able to describe the situation he found today with phantom records due to the same issue? Clarion 8 PTSS - Problem-Tracker Support System Clarion 9 PT…
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## [C55 general protection fault July 2017 - Solved](https://clarionhub.com/t/c55-general-protection-fault-july-2017-solved/1359)
**Author:** [@Darron\_Pitman](https://clarionhub.com/u/Darron_Pitman)\
**Replies:** 1\
**Last updated:** [August 10, 2017, 8:52pm UTC](https://clarionhub.com/t/c55-general-protection-fault-july-2017-solved/1359 "2017-08-10T20:52:38Z")
Took me a while but tracked it down to Teamviewer 12… downgraded to teamvier 11 or simply exit teamviewer and fixed…
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## [Apps cannot be reloaded/reopened the second time onwards](https://clarionhub.com/t/apps-cannot-be-reloaded-reopened-the-second-time-onwards/1217)
**Author:** [@Mathew](https://clarionhub.com/u/Mathew)\
**Replies:** 1\
**Last updated:** [June 2, 2017, 1:48pm UTC](https://clarionhub.com/t/apps-cannot-be-reloaded-reopened-the-second-time-onwards/1217 "2017-06-02T13:48:15Z")
Description: If you have a solution with more than 1 projects in it. Open both the app and close one of the them and try re-open the app/project again. It will remain stuck showing the Loading application with a rotat…
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## [Apps remains opened even after it is shown closed on the screen](https://clarionhub.com/t/apps-remains-opened-even-after-it-is-shown-closed-on-the-screen/1218)
**Author:** [@Mathew](https://clarionhub.com/u/Mathew)\
**Replies:** 2\
**Last updated:** [June 2, 2017, 1:37pm UTC](https://clarionhub.com/t/apps-remains-opened-even-after-it-is-shown-closed-on-the-screen/1218 "2017-06-02T13:37:40Z")
Description If you have the app(s) opened in the IDE (doesn’t matter whether it is a single app or several of them). If you close them using the (x) on the app’s tab OR using the menu File \> Close \> File, the app’s ta…
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## [2 critical bugs in Clarion 10](https://clarionhub.com/t/2-critical-bugs-in-clarion-10/1210)
**Author:** [@Mathew](https://clarionhub.com/u/Mathew)\
**Replies:** 0\
**Last updated:** [May 31, 2017, 3:47pm UTC](https://clarionhub.com/t/2-critical-bugs-in-clarion-10/1210 "2017-05-31T15:47:35Z")
Hi, I think, I’ve stumbled across 2 major bugs in Clarion 10 (even in build: 12567) Conditions: This only happens in Windows 10 (Tried it on Windows 10 Enterprise and Home Edition) Multi DLL app only And when the Re…
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## [Control|Shift|R causes unhandled exception](https://clarionhub.com/t/control-shift-r-causes-unhandled-exception/1002)
**Author:** [@brahn](https://clarionhub.com/u/brahn)\
**Replies:** 0\
**Last updated:** [February 19, 2017, 3:54am UTC](https://clarionhub.com/t/control-shift-r-causes-unhandled-exception/1002 "2017-02-19T03:54:18Z")
Original: Problem-Tracker Support System Problem Reference: 38254 Date Received: 2011-06-10 Status: Bug confirmed Fixed in Build Number: Product: Clarion8 Build No: 88399 Operating System: Category ID: IDE Sum…