# C12 13999 upgrade to 14000 error

**URL:** <https://clarionhub.com/t/c12-13999-upgrade-to-14000-error/9142>\
**Category:** questions\
**Tags:** c12\
**Created:** [May 29, 2026, 12:35pm UTC](https://clarionhub.com/t/c12-13999-upgrade-to-14000-error/9142 "2026-05-29T12:35:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![greenslk](https://clarionhub.com/letter_avatar_proxy/v4/letter/g/7cd45c/32.png) [@greenslk](https://clarionhub.com/u/greenslk)\
**Post date:** [May 29, 2026, 12:35pm UTC](https://clarionhub.com/t/c12-13999-upgrade-to-14000-error/9142/1 "2026-05-29T12:35:19Z")

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Clicking the “Check for Update” triggers

**System. ComponentModel.Win32Exception**

**No application is associated with the specified file for this operation**

Any suggestions on overcoming this?

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**Author:** ![Nardus\_Swanevelder](https://clarionhub.com/user_avatar/clarionhub.com/nardus_swanevelder/32/1066_2.png) [@Nardus\_Swanevelder](https://clarionhub.com/u/Nardus_Swanevelder)\
**Post date:** [May 29, 2026, 2:02pm UTC](https://clarionhub.com/t/c12-13999-upgrade-to-14000-error/9142/2 "2026-05-29T14:02:53Z")

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Email Softvelocity and ask them for the download link for 14000. What you are seeing is a known problem with 13999