# Off Screen - Maybe

**URL:** <https://clarionhub.com/t/off-screen-maybe/7827>\
**Category:** questions\
**Tags:** windows\
**Created:** [January 12, 2025, 2:02am UTC](https://clarionhub.com/t/off-screen-maybe/7827 "2025-01-12T02:02:59Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![WesVec](https://clarionhub.com/user_avatar/clarionhub.com/wesvec/32/2256_2.png) [@WesVec](https://clarionhub.com/u/WesVec)\
**Post date:** [January 12, 2025, 2:02am UTC](https://clarionhub.com/t/off-screen-maybe/7827/1 "2025-01-12T02:02:59Z")

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I have a customer install on a new Win 11 machine. When run, program loads and then screen goes blank. Could it program is running but off screen.  
Don Harvey

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**Author:** ![Bruce](https://clarionhub.com/letter_avatar_proxy/v4/letter/b/ccd318/32.png) [@Bruce](https://clarionhub.com/u/Bruce)\
**Post date:** [January 12, 2025, 3:45am UTC](https://clarionhub.com/t/off-screen-maybe/7827/2 "2025-01-12T03:45:57Z")

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Define “screen goes blank” please.

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**Author:** ![jslarve](https://clarionhub.com/letter_avatar_proxy/v4/letter/j/e480ec/32.png) [@jslarve](https://clarionhub.com/u/jslarve)\
**Post date:** [January 12, 2025, 3:57am UTC](https://clarionhub.com/t/off-screen-maybe/7827/3 "2025-01-12T03:57:56Z")

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If it really is an off screen window, there are several techniques for fixing that. Ask chatGPT “how to make an off screen window visible in Windows 10?”

Additionally the IceTips window fixer template works great for that. [https://www.icetips.com/windowfixer.php](https://www.icetips.com/windowfixer.php)

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**Author:** ![MarkGoldberg](https://clarionhub.com/user_avatar/clarionhub.com/markgoldberg/32/1511_2.png) [@MarkGoldberg](https://clarionhub.com/u/MarkGoldberg)\
**Post date:** [January 12, 2025, 6:05pm UTC](https://clarionhub.com/t/off-screen-maybe/7827/5 "2025-01-12T18:05:23Z")

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It might also be that you are hiding the window. An accidental 0{prop:hide}=true on the frame would do it.

Do you see the application on the Taskbar?

The program might have closed.  
Do you see the program in the tasklist?

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**Author:** ![CarlBarnes](https://clarionhub.com/user_avatar/clarionhub.com/carlbarnes/32/1859_2.png) [@CarlBarnes](https://clarionhub.com/u/CarlBarnes)\
**Post date:** [January 12, 2025, 6:31pm UTC](https://clarionhub.com/t/off-screen-maybe/7827/6 "2025-01-12T18:31:20Z")

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> [@MarkGoldberg](#):
>
> The program might have closed.  
> Do you see the program in the tasklist?

If the program did shutdown (i.e. EXE does not show in the task list) check the Windows Event Viewer to find the reason.

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<div class="post-metadata">

**Author:** ![WesVec](https://clarionhub.com/user_avatar/clarionhub.com/wesvec/32/2256_2.png) [@WesVec](https://clarionhub.com/u/WesVec)\
**Post date:** [January 13, 2025, 3:58am UTC](https://clarionhub.com/t/off-screen-maybe/7827/7 "2025-01-13T03:58:28Z")

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Thanks everyone. Checking with customer for current status. Never seen this before.

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<div class="post-metadata">

**Author:** ![JohnM](https://clarionhub.com/user_avatar/clarionhub.com/johnm/32/6203_2.png) [@JohnM](https://clarionhub.com/u/JohnM)\
**Post date:** [January 13, 2025, 11:15am UTC](https://clarionhub.com/t/off-screen-maybe/7827/8 "2025-01-13T11:15:20Z")

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> [@WesVec](#):
>
> Could it program is running but off screen.

If that is the case then perhaps the app’s window location has been saved between sessions (perhaps in your AppName.INI file). You could try deleting/renaming this file, so that the window is then created in its default location.