After extensive troubleshooting, I’ve identified the issue as related to modern Windows and MDI (Multiple Document Interface) in our Clarion app.
Current Status:
We’re running version 11.0.13401
Version 11.0.13622 includes fixes for this issue: Clarion 11.13622 Sept. 4, 2020
Related Issue:
This thread more accurately describes what we’re experiencing: Moving beyond Clarion 10 11897 (Cross-Thread Deadlock Silent GPF's)
Options Under Consideration:
- Update to version 11.0.13622
- Update to version 11.1.xxx
- Disable Run-Time Translation as a mitigation measure
- Migrate the app and eliminate parent-child windows in MDI
We’re evaluating these options and will provide an update. If anyone has additional suggestions, please share them. Thanks in advance.