Application hang event 1002

questions
1

Hi All,

Does anyone know how to fix application hang event 1002?

One of our customer is on Windows Server 2019 and sometime the application will be hanged several times a day.

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Thanks

Louie

2

Hi Louie.

The only similar experience that I had, was when the connection to MSSQL in our backend app was lost, and Clarion doesn’t seem to graciously reconnect. My solution was to change the connection to ADO where I have more control. It was a bit drastic to change it, but it proved to be effective.

Thys

3

I think you will need to add logging to your application to see what is happening when the error occurs.

4

Can you tell me how ? I have the same issue. all .tps and all parts of the application are on a fileserver. After migrating to a new fileserver the program ‘hangs’ after a while when the user does nothing. How can I check this hanging?

5

Piet, I believe you will need to disable opportunistic locking and what ever level of SMB is on your server (SMB2 or SMB3, likely). I have not worked with a TPS database over a network in 20 years, so I’m not much help.

6

Dit not expect this: Normally the user runs the application with a shortcut on the desktop (the application is on a fileserver). After a while ( I think when the screen goes blanc) the program hangs. Now I let the user doubleclick the .exe on the server: after a while…no problem anymore.