Difficulty buying easy edge via motelysoft

I want to purchase Easy Edge through motleysoft. I could not remember my login details. The only option was to get an email with a new password. I received a password via email which by accident i done twice. After I received the email with the new password I tried various login names with the received password. While trying to login the motleysoft website no cannot be accessed. All it show is ForbiddenYou don’t have permission to access this resource.. My last order was in 2021. I am not sure if I was blocked due to several attempts to login and do a purchase. Is there any way that this can be resolved. If you need more info regarding my account I can supply it. The tools that I bought before was easy excel, Easy resize and split and the data convert template if that helps.
I did send an email to ingasoft and motleysoft on 26/06/2026 but no response

Hi

Not that this is of much help to you, but Ingasoft posted this a few days back.

ANN: Ingasoftplus vacation (July 6 - July 24, 2026) - marketplace / IngasoftPlus - ClarionHub